How Healthwatch has been working with the NHS to improve patient transport services Reviewing patient transport. We’ve put some small files called cookies on your device to make our site work. The three forms of transport are worth millions of pounds and the service is free to the patient under NHS rules. You can then use NEPTS Patient Zone to book subsequent journeys, manage your bookings and check your journey status. GOV.UK: Patient transfers and transport… NEPTS take patients to and from their homes, to their care provider, for planned appointments and treatment. Transport booking line 0333 240 4909 open 9am-5pm Monday to Friday (Except bank Holidays) Patients who have queries about patient transport or would like to appeal a decision can contact the Royal Free Hospital patient advice and liaison service (PALS) on 020 7472 6446 or 020 7472 6447. Patient transport; Ambulance case transport response service framework. NEPTS are for those patients … OnCue is a MedTech business specialising in the provision of care-led, compliant, and scalable non-emergency patient transport services to CCG’s, NHS Trusts, and Ambulance providers. A total of 33,325 Covid inpatients were reported by NHS England yesterday, January 21. The BT Tower is in the background. If you are a patient and need help with the costs of travelling to hospital, you may be able to claim a refund under the Healthcare Travel Costs Scheme. Good or innovative practice examples, including use of technology, if possible with supporting links. Search the NHS website. (Getty) A new coronavirus patient is being admitted to hospital in England “every 30 seconds”, an NHS chief has warned. The NHS Volunteer Responders programme was set up by NHS England and Royal Voluntary Service, working in partnership with GoodSAM to develop flexible, app-based volunteering. You may be able to claim for the cost of transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you're referred for specialist NHS treatment or tests. NHS England announced they were reviewing non-emergency patient transport … We’d also like to use analytics cookies. The number to call is: 0300 123 1236 Our patient transport service helps eligible patients get to and from healthcare appointments. NHS England … NHS patient transport, provided by the East of England Ambulance service, is there for patients who do not have access to private transport, are unable to get to hospital by public transport, or with the help of a relative of friend, and have the following medical needs: NHSE reviewing patient transport contracting after string of failures By Alison Moore, Katherine Hignett 7 October 2019 NHS England has ordered a review into the cost of patient transport services and the … These send information about how our site is used to a service called Google Analytics. You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. And if you are looking for the latest travel information, and advice about the government response to the outbreak, go to the GOV.UK website. I'm OK with analytics cookies. Paramedics transport a patient with visible oxygen tank from the ambulance to the emergency department at the the Royal London Hospital. NHS England and NHS Improvement coronavirus . Patient Transport is a service provided by G4S on behalf of the NHS Clinical Commissioning Groups across Kent and Medway. Royal Free London. This weather could increase the health risks to vulnerable patients and disrupt the delivery of services. NEPTS are for those patients who: A 2019 report by Healthwatch, Age UK, and Kidney Care UK, ‘There and Back’, set out the challenges people face, when travelling to and from NHS providers. If you are ineligible for NEPTS we will direct you to the local council who have details of alternative transport options in your local area, such as voluntary transport groups, private taxis or public transport. It’s down three per cent on the 34,336 reported on January 18 - a record high for England. è You are not an NHS patient è You require transport outside England, Scotland and Wales What are my options if I am not eligible? The NHS Long Term Plan also committed NHS England to reducing mileage and air pollution from rapid response vehicles, patient transport and staff journeys by a fifth by 2024. Contact numbers for patients. Related information. We’ve put some small files called cookies on your device to make our site work. I'm OK with analytics cookies. The announcement was prompted by a report 'produced by Healthwatch, … In 2019, in partnership with Age UK and Kidney Care UK, Healthwatch England published a joint report, ‘There and back’. Its direct control, such as non-emergency patient transport ; Ambulance case transport response service framework and! In provision might reduce air pollutant emissions England … our patient transport services, and to identify solutions some... 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