In the 1970s, social psychologist Robert L. Katz identified three basic skillsets required for effective management: technical, human and conceptual. According to Lerner College hospitality professor Ali Poorani, while managing administrators have very different responsibilities, some specific skills remain the most important for healthcare administrators and for anyone hoping to enter this multidimensional and rewarding field. #10 Technical skills. Technical skills. Diagnostic and Analytical Skills. Rasmussen College is a regionally accredited college authorized to operate as a postsecondary educational institution by the Illinois Board of Higher Education. Patients aren’t researching hospital emergency room reviews while having a stroke, and not many businesses’ rely on the complicated systems of various middlemen to receive payment. Whether it’s rolling out a new policy for treating certain patient ailments or implementing a new billing process, effective healthcare management professionals know how to take a look at the big picture and proactively work to avoid bottlenecks or other issues that can hold progress back. Interpersonal and Communication Skills. From assistant administrators to directors of admitting and clinical managers, there are many different roles and responsibilities in this field. By selecting "Submit", I authorize Rasmussen College to contact me by email, phone or text message at the number provided. practicing healthcare managers: (1) communication and relationship management, (2) professionalism, (3) leadership, (4) knowledge of the healthcare system, and (5) business skills and knowledge. Say you’re tasked with implementing a new policy that, while not particularly difficult, is a change to the way a team has always done things. But don’t let how universally necessary this skill is hide how important it truly is for this role—it’s an absolutely critical factor for healthcare providers. A lot of health systems now have an enterprise data warehouse and accompanying analytics tools that inform operational and clinical process improvement discussions and sustain these improvements over time. You must learn to articulate ideas and concepts verbally, in writing, and by listening. For example, if the organization is looking to cut costs letting phlebotomists go, you need to understand that the process of taking blood is too time-consuming (and expensive) to add to a physician’s duties. Will Erstad | Communication. They also work for public health organizations, pharmaceutical companies, and other organizations involved in health care. 1. While these examples can certainly be a challenge, the best healthcare administrators and mangers are those who love to take on a challenge. 10 Skills Employers Are Looking for in Healthcare Management Jobs, online Bachelor’s in Health Administration. Many healthcare professionals are choosing an online MBA program to hone their financial management skills. Here’s what our analysis identified as some of the most sought after transferrable skills for healthcare management roles. vol. Health administrators must have legal skills, business acumen, technical expertise, and problem-solving capabilities to set the tone for the future of healthcare. In general, these managers allocate funding, communicate with insurance companies or government insurance providers, create and measure objectives, listen to the needs of staff and make sure that their hospital, department or clinic is operating efficiently. “There are daily challenges that make the work interesting, varied and rewarding.”, If you’re interested in a healthcare management career path, the good news is you’ve likely developed some of these healthcare management skills over the course of your life so far. First and foremost—understanding what healthcare management is and what it covers. Technical skills include simple things such as the ability to properly use technology in your role, efficiently use the various software programs that are required in your particular environment, and handle other aspects that may pertain to your job function. Healthcare in general is another universal skill that can be challenging! ” De Cruz... 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